Booking & payment are handled by KiteHub. Prefer to talk first? Message us on WhatsApp +20 128 888 2047 — our assistant answers instantly and an instructor confirms the details. Max 2 students per instructor.
No refunds — but you never lose your hours
Kitesurfing depends on the wind, so we built our policy around it. We don’t refund payments — by any method, whether you paid in cash, by card, bank transfer or online — instead, we protect every hour you’ve paid for.
If the wind is too light or too strong to teach safely, we reschedule your lesson to another time the same day, or to the next day.
Any hour you can’t use stays as credit on your account — with no deadline. Come back next week, next season, or years later and pick up exactly where you left off.
Prefer flexibility? We convert unused hours into a voucher of equal value that you can use yourself or give to a friend.
This is why booked hours never expire, and why we schedule lessons around the conditions measured on our lagoon. Questions before you book? Message us on WhatsApp — we’ll talk it through. Read the full terms →